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Umain Works

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Automate work. Orchestrate intelligence.

Umain Works brings IBM watsonx Orchestrate to your organisation — deploying AI agents that connect, coordinate and act across every business function. Built to scale, governed by design.

Orchestration · Live
Active
Supervisor · watsonx Orchestrate
Active
Email Triage Agent
Running
CRM Injection Agent
Done
Legal Compliance Agent
Running
HR Self-Service Agent
Queued
Four Pillars

Built for the enterprise, not the demo.

watsonx Orchestrate is engineered for real enterprise deployment, and Umain delivers it end-to-end.

01

Open

Works with your existing stack — no vendor lock-in, no rip-and-replace.

02

Integrated

Connects systems, data and conversations across every tool you already use.

03

Trusted

Built-in governance, guardrails and full audit trails — AI that stays accountable.

04

Hybrid

Deploy on IBM Cloud, your own cloud, on-premises — or any combination.

The platform

One control plane
for all your AI agents.

watsonx Orchestrate brings your entire agent ecosystem together — so agents collaborate, hand off tasks, and scale across the business without friction or lock-in.

Multi-agent orchestration

Agents collaborate in real time to resolve complex, end-to-end workflows — with the supervisor handling hand-offs.

Ready-to-deploy agent catalog

100+ domain-specific agents and 400+ prebuilt tools. Start fast, customise for your context.

Governance & observability

Centralised oversight, policy enforcement and audit trails — AI that stays aligned and accountable.

Orchestration · Live
Active
Supervisor · watsonx Orchestrate
Routing
Policy & Guardrails
Enforced
Invoice Classifier
Running
Contract Reviewer
Running
Pipeline Insights
Idle
Where it works

AI agents for every business function.

Umain Works implements watsonx Orchestrate across the areas where AI creates the most immediate and measurable value — not pilots, production.

01

Sales & Business Development

Lead qualification, quote generation and CRM updates — agents that keep your pipeline moving.

Lead scoring
Quote gen
CRM sync
02

Human Resources

Self-service for employee requests, document issuance and onboarding — less admin, more impact.

Onboarding
Doc issuance
Policy Q&A
03

Finance & Accounting

Invoice classification, reconciliation and anomaly detection — faster close cycles with full accuracy.

Invoice AI
Reconciliation
Anomalies
04

Operations & Delivery

Incident triage, email routing and capacity planning — operations running without manual bottlenecks.

Triage
Routing
Capacity
05

Legal & Compliance

Contract analysis, GDPR checks and document automation — reducing legal exposure, freeing your team.

Contract AI
GDPR
Audit
06

Customer Experience

Intelligent assistants, CRM updates and real-time support routing — seamless journeys at scale.

Assistants
Routing
Deflection
Umain Works Products
Discover our Products ->

Looking for a tailored solution? Explore Umain's AI products — purpose-built for specific industries and business contexts.

How Umain delivers

From strategy to production,
in weeks — not quarters.

A pragmatic implementation method honed across dozens of enterprise rollouts, tuned specifically for watsonx Orchestrate.

01

Discover

We map your workflows, data, and systems — and identify the highest-impact automation candidates.

02

Integrate

We stand up watsonx Orchestrate against your existing tools — CRM, ERP, email, ticketing — with governance wired in from day one.

03

Tailor

We extend the agent catalog with tooling specific to your processes, train your team, and hand over a production-ready system.

Ready to put AI agents to work?

Talk to us about a watsonx Orchestrate implementation tailored to your business — or explore the platform directly with IBM.